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Scenario Jewel is a mixed-use development at Changi Airport in Singapore, opened on 17 April 2019. It has gardens and attractions, a hotel, aviation facilities, and 300 retail and dining facilities. The complex covers a total gross floor area of 134,000 m, spanning 10 storeys – five storeys above-ground and five basement storeys. Jewel attracti
1. Objective The objective of this assignment is to allow students to gain a deeper understanding of the SQMGT concepts including service culture covered in McGraw-Hill Chapter 2-Contributing to the Service Culture. Through reflection on recent personal customer service experiences and relating tobSQMGT concepts and principles, students will be ab
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Brief for Assignment 1 (Part A) Introduction 1. The air-conditioning system or plant uses the most energy in a typical air-conditioned building in Singapore and may account for as high 60% of the overall electricity cost of a building. It is therefore imperative that in evaluating the energy performance of a building, there will be greater emphasis
Assignment Details: You have been engaged by Melville City Council as a crime prevention consultant because of their concerns about the rising number of complaints of crime in the Council area. They have concerns in regards to crime at public transport locations and the venues of healthcare providers. Issues of concern have included anti-social be
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Case Study Scenario Smart Nation - Transforming Singapore through Technology Smart Nation is a Government initiative to harness Infocomm technologies, networks, and big data to create tech-enabled solutions. Smart Nation has made significant strides to increase citizens’ quality of life and the ease of doing business. You are the IoT (Internet
