One of the traditional Managing Agent (MA) Models is a fixed MA consultancy fees with reimbursable staff costs. In a recent re-tender exercise, your Client had asked you to give them a Performance Based MA Model instead. Your company have been serving them for the past 10 years. You may use a commercial building or residential condominium project for this assignment.
1) Discuss the differences between these two models and their advantages/ disadvantages. Which model would you support and why? (400 words)
2) Give 5 examples of Key Performance Indicators (KPI) in a Performance based MA Model that is commonly used to gauge the performance of the Managing Agent and how would you focus on achieving these KPIs. You may compare overseas Model as well. (600 words)
3) Give 5 value added services or innovation that you want to provide to your Clients in your proposal to entice your Client to award this project to you. How would this aid your Client/ Company in terms of cost savings, increase in productivity or achieving a “WOW” factor. (600 words)