University | Singapore Management University (SMU) |
Subject | Hospitality Supervision and Training Skills |
Assessment 1 —Report and Training Plan
The report should not be a detailed discussion of the topic being trained. Rather, it should be an explanation of the training methods which will be used, and why these are considered to be appropriate.
Assignment 1 (2000 words)
This assessment requires you to design a report and training plan using a topic of your choice, The 2000-word report should include the following:
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Executive Summary
Introduction
- Background
- Importance of training
- The rationale for the training
- Aim and objective of the report in relation to training
Main Body of Report
- Discuss the learning cycle and different styles of learning.
- Identify the different barriers to learning and how these can impact the working environment.
- Evaluate different training methods that can be used for different learners.
- Critically analyze different training techniques in the workplace, including the 4Ps and evaluate its practical use in the hospitality sector.
- A detailed plan for delivering a training session of your choice: It should follow the “4 P’s” model of prepare, present, practice and put to work. You can use some of the ideas below to design your training plan.
- Design a feedback sheet that evaluates a training session in the hospitality sector.
- Provide an evaluation of how training benefits employees and employers.
- Conclusion
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