Question 4
After discussion with the CEO, it has been decided that the company do not wish to incur additional cost and is fine to delay the project completion time. Resolve the conflict and schedule issues accordingly to the MS Project File. The baseline is set in MS Project. The project proceeded on.

Two incidents occurred during the project implementation period:
1. During the “setup of cabling work” (Table 1 – Activity 8), contractor from Lenovo Services informed Raman that there is a shortage of a key hardware component from Germany, an alternative brand has been procured from Taiwan. While cost remains the same, it will only arrive later and resulting in “Install system hardware” (Table 1 – Activity 9) to start 2 days later from its original start date.

2. Due to this change in hardware component, contractor from NTT Data advised that an extra set of programming code has to be implemented due to the proprietary interface of this new hardware and an extra charge of $4,000 will be billed to Kopi Shop for “Install POS system software” (Table 1 – Activity 10).

The CEO agrees to all the changes in the two incidences. You shall implement all the necessary changes and modify the deadline accordingly.

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The project progressed on till completion. The system was handed over to Kopi Shop.

Set the Status Date to 3 working days after the project completion. Update the project (Project –> Update Project –> Entire Project).

Question 4a
Prepare in a single diagram the Tracking Gantt Chart view of MS Project with Information (I), Task Mode, Task Name, Duration, Start Date, Finish Date and Resource columns shown. State and comment on the project completion date.

Question 4b
Show a MS Project Cost Report or Table with Cost Performance Index (CPI). State the cost values for Budgeted at Completion (BAC), and Estimated at Completion (EAC). Verify the final CPI manually using these values.

Question 4c
Appraise whether the project is a success. Recommend two (2) ways to prevent some of the problems from happening in similar projects in future.

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University	Singapore University of Social Science (SUSS)
Subject	BUS353: Project management Course Work

BUS353: After discussion with the CEO, it has been decided that the company do not wish to incur additional cost: Project Management Course Work, SUSS, Singapore

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