Subject | Advanced Social Work Leadership and Conflict Resolution |
Advanced Social Work Leadership and Conflict Resolution
TUTOR-MARKED ASSIGNMENT (TMA)
Instructions:
- Include a cover page with:
- Course Title
- Assignment Topic
- Submission Date
- Name and Student ID
- The assignment length should be 2700–3000 words, typewritten, double-spaced, with:
- 1-inch margins
- Font: Times New Roman, size 12
- File Name Format: Surname_Name_SWK293_TMA01
- References: Provide at least seven academic references in APA 7 format.
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Case Scenario:
Jonas, a 32-year-old Senior Social Worker at Goodrich Family Services (GFS), supervises a team of three Social Workers, a Programme Executive, and a Social Work Associate. With 10 years of experience but limited supervisory training, Jonas faces challenges including team conflicts, cautious team dynamics, and the underperformance of a pilot community programme.
Key issues include:
- Conflicts from previous leadership.
- Struggles in meeting programme goals.
- Monitoring team dynamics and troubleshooting effectively.
A parallel team led by Ching Yee, a 12-year veteran, runs a senior programme facing participant attrition and lack of innovation. Challenges include:
- Declining participation rates.
- Potential blame on team members for poor outcomes.
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Assignment Questions:
1. Team Dysfunction and Leadership:
- Analysis: Appraise dysfunctions in Jonas’ team and suggest teamwork skills to build cohesion. (30 marks)
- Supervisory Limitations: Discuss Jonas’ limitations affecting his effectiveness. (10 marks)
2. Types of Conflicts:
Discuss one conflict from each:
- Jonas’ predecessor and team members.
- Individual members in Jonas’ team before his tenure.
- Ching Yee and her team members.
- Conflicts among Ching Yee’s team members. (20 marks)
3. Improving Team Outcomes:
Outline three roles Ching Yee could adopt to enhance team outcomes, supported by examples. (15 marks)
4. Program Development:
Analyse how GFS integrates micro, meso, and macro practices for community programme development. (15 marks)
5. Additional Marks:
Marks for in-text citations, APA7 references, and structured answers. (10 marks)
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