GROUP-BASED ASSIGNMENT

This assignment is worth 20% of the final mark for LOG351 Lean Six Sigma for Supply Chains.

The cut-off date for this assignment is 3 October 2025, 2355hrs.

This is a group-based assignment. You should form a group of 4 members from your seminar group. Each group is required to: (1) upload one set of presentation slides via your respective seminar group site in Canvas; and (2) make an oral presentation. Please elect a group leader. The responsibility of the group leader is to upload the slides on behalf of the group.

It is important for each group member to contribute substantially to the final submitted work. All group members are equally responsible for the entire submitted assignment. If you feel that the work distribution is inequitable to either yourself or your group mates, please highlight this to your instructor as soon as possible. Your instructor will then investigate and decide on any action that needs to be taken. It is not necessary for all group members to be awarded the same mark.

Note to Students:

Presentation Slides (40%)

Compose your presentation to address the GBA questions using Microsoft PowerPoint and save as .pdf.
You are to include the following particulars in your submission: Course Code, Title of the GBA, SUSS PI No., Your Name, and Submission Date.
A maximum of 12 slides for each group, including title and end slides. The title slide should include the names of all group members.

Group Oral Presentation (30%)

The group oral presentation based on the submitted slides is to be conducted online. Each online session is 20 minutes; a maximum of 10 minutes for presentation and 10 minutes for individual Q&A. All group members must participate in the presentation.
Your instructor will decide when to schedule the online session at a convenient time for all group members. The online session is scheduled outside of the lesson hours.

Individual Q&A (30%)

After the group presentation, there will be a Q&A session directed to each group member. Please respond to the questions in a clear and well-reasoned manner.

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Use of Generative AI Tools (Allowed)

The use of generative AI tools is allowed for this assignment. You are expected to provide proper attribution if you use generative AI tools while completing the assignment, including appropriate and discipline-specific citation, a table detailing the name of the AI tool used, the approach to using the tool (e.g. what prompts were used), the full output provided by the tool, and which part of the output was adapted for the assignment;
To take note of section 3, paragraph 3.2 and section 5.2, paragraph 2A.1 (Viva Voce) of the Student Handbook;
The University has the right to exercise the viva voce option to determine the authorship of a student’s submission should there be reasonable grounds to suspect that the submission may not be fully the student’s own work.
For more details on academic integrity and guidance on responsible use of generative AI tools in assignments, please refer to the TLC website for more details;
The University will continue to review the use of generative AI tools based on feedback and in light of developments in AI and related technologies.

Marks awarded to your assignment are based on the following guidelines:

Presentation Slides (40%) – Critical Thinking and Independent Learning

Criteria	Exceeds Expectations (75-100)	Meet Expectations (50-74)	Needs Improvement (0-49)
Understanding and Application of Concepts	Demonstrates comprehensive understanding of key concepts; applies them accurately and consistently in a variety of contexts. Connections are clearly articulated and insightful.	Demonstrates adequate understanding of concepts; applies them in a generally accurate way. Some connections may lack depth or clarity.	Demonstrates limited or flawed understanding; misapplies concepts or fails to make relevant connections. Work lacks coherence.
Analysis and Critical Insights	Demonstrates advanced analytical thinking; offers original and perceptive insights; recognizes complexity and nuances in issues.	Demonstrates basic analytical thinking; some insights are offered but may be surface-level or inconsistent. Evaluations may lack	Demonstrates minimal analysis; tends to describe rather than critically evaluate. Insights are simplistic or absent.
	Evaluations are wellsupported.	depth or full justification.
Problem Solving and Innovation	Generates creative and effective solutions to complex problems; shows flexibility in thinking and willingness to explore alternative approaches.	Generates workable solutions to common problems; demonstrates basic reasoning and occasional creativity. Tends to rely on conventional approaches.	Struggles to identify viable solutions; responses are often simplistic, incomplete, or lack logic. Little evidence of innovation.
Independent Research and Use of Sources	Conducts thorough independent research using diverse, credible sources; integrates evidence seamlessly and critically; adheres to citation standards.	Conducts sufficient research using mostly relevant sources; integration and citation of evidence is generally accurate but may lack critical synthesis.	Demonstrates minimal independent research; uses few or unreliable sources; integration is weak or inappropriate; citations may be missing or incorrect.
Organisation and Visuals	Content is logically structured and clearly organised. Key points are concise, accurate, and well-supported. Visuals are welldesigned, and enhance understanding through effective use of layout, fonts, and colours.	Content is generally organised and clear, with minor lapses in flow or conciseness. Visuals are adequate but may lack some refinement or impact.	Content lacks logical structure or clarity. Key points are incomplete, inaccurate, or disorganised. Visuals are poorly designed or distracting.

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Group Oral Presentation (30%) – Oral Communication Skills / Teamwork

Criteria	Exceeds Expectations (75-100)	Meet Expectations (50-74)	Needs Improvement (0-49)
Delivery	Delivery is highly engaging, clear, and confident. Effective use of voice, eye contact, posture, and gestures maintains audience engagement. Time is well managed.	Delivery is understandable and generally smooth. Some lapses in clarity, engagement, or nonverbal communication. Time management is mostly on track.	Delivery is unclear, hesitant, or rushed. Limited or ineffective use of voice and body language. Poor time management or failure to engage audience.
Team Outcomes	Team consistently delivers high-quality output and meets all deadlines reliably. Demonstrates strong	Team delivers acceptable output and meets most deadlines. Shows moderate collective engagement.	Team output is of low quality and/or often late. Poor coordination and limited ownership evident.
	collective ownership and performance.

Individual Q&A (30%) – Oral Communication Skills

Criteria	Exceeds Expectations (75-100)	Meet Expectations (50-74)	Needs Improvement (0-49)
Response	Responds to questions accurately and confidently, offering clear reasoning and demonstrating strong understanding. Effectively engages and persuades the audience.	Responds adequately to most questions, though some explanations may lack depth or clarity. Shows moderate confidence and understanding.	Struggles to answer questions clearly or accurately. Responses lack confidence, reasoning, or audience engagement.

Question 1

READ Case Study: A Lean Management Approach at The Food Bank Singapore.

(a) Examine specific challenges related to food waste in Asia that prompted the rise of food banks, and how these organisations address the issue.

(b) Recommend how The Food Bank Singapore can integrate Lean management principles into its operations. Highlight some specific projects/initiatives that exemplify the implementation of lean management and what the benefits are.

(c) How crucial is the Voice of Customers (VOC) in the context of a charity organisation like The Food Bank Singapore? What specific benefits does it offer?

(d) Propose any three (3) Lean Six Sigma techniques from the following list that can be used in the Root Cause Analysis of a challenge that The Food Bank Singapore is facing:

Pareto Analysis
Process Mapping
Fishbone Diagram
Spaghetti Diagram

(e) Suggest how each technique from the given list can be used in sequence to identify potential solutions to this challenge:

Brainstorming
Affinity Diagram
Impact/Effort Matrix

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University	Singapore University of Social Science (SUSS)
Subject	LOG351: Lean Six Sigma for Supply Chains

LOG351 Lean Six Sigma for Supply Chains Group-based Assignment July 2025 Semester, Singapore

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