OMGT2224: You have just joined the company as the warehouse manager and identified four (4) major errors: Warehouse and Distribution Channels Assignment, RMIT, Singapore

Case Study Questions

QUESTION ONE – A

You have just joined the company as the warehouse manager and identified four (4) major errors (circle the errors on the layout). What are they and explain why you have considered them to major errors.

QUESTION ONE – B

Suggest how you will resolve each error identified in the previous question. Explain how each suggestion will resolve or ease the negative impacts, without the adoption of technology, thereby improving the operations of the warehouse. You can support your answer by drawing your suggestions for improvement on the layout.

QUESTION ONE – C

You now have some resources to adopt technology to improve warehouse performance. Review the warehouse processes that you have improved in Question One-B. Identify and explain two (2) processes that you believe, can be further improved with relevant technologies. (Tip: a table presenting comparative analysis of possible relevant technologies will help demonstrate your analysis and support your answer).

QUESTION TWO

A recent stock reconciliation exercise has revealed shrinkages in inventory caused by inaccurate packaging, incorrect receipts, theft, damage and depreciation. Discuss how you will resolve and prevent each way of shrinkage from occurring again.