LB5402: There are six purposes of a performance management system. From the case, identify and explain the THREE (3) purposes: Performance Management and Appraisal Assignment, JCU, Singapore

Question 1

• There are six purposes of a performance management system. From the case, identify and explain the THREE (3) purposes. You should support your answer with evidence taken from the case.
• Andrew said, “Performance management is only important for managers and organization, not employees.” Do you agree that only managers and organization benefits from a performance management system? Why?

Question 2

• There are two prerequisites needed for any performance management system. Using the information from the case, explain which prerequisite is missing and why it is essential.
• For the position of Store Manager (see Annex A), identify and explain TWO (2) TOOLS you recommend in developing the job description for this position.

Question 3

Explain S.M.A.R.T. goals. In your answer, give two examples (outside of case) of S.M.A.R.T. goals.

Question 4

• Using evidence from the case, identify and explain the FOUR (4) TYPES of formal performance meetings that took place in Alfra’s convenience stores.
• Provide a detailed discussion of the intentional rating distortion error that may come into play in this case. In your explanation, provide suggestions for reducing these intentional rating distortions.
• Using evidence from the case, identify any FIVE (5) ways to make the formal performance management form more desirable