ICT317: Explain the ordering process and the problems related to the Various kinds of order/delivery Processes that existed at Veropoulos Spar: IT Project Management Assignment, SUSS, Singapore

Question 1
(a) Explain the ordering process and the problems related to the various kinds of order/delivery processes that existed at Veropoulos Spar before the Collaborative Store Ordering support system was implemented in 2001.

(b) Discuss why “information” is important and how it can impact both ordering decisions as well as the automation of the system for supporting such decisions.

Question 2
(a) From the information given in the case study, who were involved in the Collaborative Store Ordering project? Identify the individual stakeholders and their respective roles.

(b) You are in the process of analyzing stakeholders on the Collaborative Store ordering system project, create a basic Power-Interest grid that you would use to analyze your stakeholders, and indicate how you would strategize to deal with each of the groups of stakeholders on the grid.

Question 3
(a) What is meant by the statement “Projects enable business value creation”? Discuss with respect to the impact of the proposed Order Decision Support system (ODSS) project on the ‘Direct from supplier delivery’ process in Verpoulos Spar.

(b) Identify all the errors and problems that could be documented as lessons learned in the initial implementation of the Order Decision Support System in 2001 for Veropoulos Spar. Compare and contrast those with the new steps/decisions taken in the second successful implementation in September 2003.

Question 4
(a) Distinguish the elements of Traditional Analysis and Design Vs Agile Analysis and Design and indicate how every aspect/element of the latter would benefit Veropoulos Spar in their risk management.

(5) Understanding the role of the store manager at Veropoulos Spar, develop any FIVE (5) user stories to specify their requirements for the Order Decision Support System. Remember to use the Ron Jefferies format for writing user stories.

Question 5
(a) Explain how Agile teams and their way of working may be different from traditional teams.

(b) What does it mean to “fail fast “and have transparency” in an Agile environment? Identify any TWO (2) statements each from the Agile Manifesto Principles that support both of these Agile aspects.

(c) In light of the fact that Nick Veropoulos wants to ensure the highest quality standards at Veropoulos Spar and adhere to the standards of the retail industry, explain to the CEO the benefits of incurring a Cost of Quality especially with reference to the Cost of Conformance in the Order Decision Support System project. Discuss in detail and justify with any TWO (2) examples, how Cost of Conformance was well incurred in the successful completion of the project in 2003.