Eagle Air is a UK-based airline that used to specialize in long-haul flights to a wide range of destinations across the world: Organisational Change Management Case Study, SUSS, Singapore

The Case of Eagle Air

Eagle Air is a UK-based airline that used to specialize in long-haul flights to a wide range of destinations across the world. Originally a publicly-owned state enterprise, Eagle Air (EA) was privatized and floated on the stock market eight years ago. This event drew a lot of attention from large companies and individuals alike who rushed to buy shares.

Other important changes also happened in the wake of EAT’s privatization and floatation, including a revision of the terms and conditions of employment for all staff. The salaries of pilots and cabin crew were substantially increased – they benefitted from a hefty 30% rise in pay and could respectively earn up to £180, 000  and £60 000 per annum. As for ground crew and other support and frontline staff, their terms and conditions were unrivalled across the industry as they were paid 25% more than their counterparts in other airlines alongside a reduction in working hours