| University | Singapore University of Social Science (SUSS) |
| Subject | BUS354: Customer Relationship Management |
Assignment Details:
“A retailer’s relationship with their customer is key to repeat store visits, brand loyalty, and ultimately sales conversions. CRM in retail isn’t a new concept, but is one that could help retailers win the battle for sales in these competitive times.”
Read the excerpt and answer the questions that follow:
IMPORTANT: For both GBA questions, you must identify and use a specific local retailer of your choice to support your answers.
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Question 1
Analyze the chosen retailer’s loyalty program and propose the learning relationships strategy that the retailer used to successfully battle for sales in these competitive times.
Question 2
Examine how the chosen retailer assesses customers’ needs, and discuss how the retailer could make use of mass customization to meet these needs.
(BUS354) Customer Relationship Management (CRM) is an easy subject but it is very hard to score in this subject because it includes oral presentations, company reports preparation, problem-solving and group activities. Hence, we introduce an online assignment help for CRM to SUSS University scholars so that they can score high marks in it. We can get you a high-quality assignment written by our management homework experts and it will help you in a better understanding of the subject. We are proficient in solving all types of management subject assignments.
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