BUS351: Understanding of the Theory and How Companies can Apply the Theory in Practice: Operations Management Report, SUSS, Singapore

University Singapore University of Social Science (SUSS)
Subject BUS351: Operations Management

a. Group assignment: report which shows an understanding of the theory and how companies can apply the theory in practice. Each group is required to submit a detailed written report on a Business Case study to be developed by the group.

Each group must submit a report that is entirely based on its own team’s work. Students should ensure that they are familiar with the university policies on plagiarism. Students should familiarise themselves with the University’s policy on the late submission of module work.

Students should also complete the Team Agreement Form which can be found in the appendices at the end of this study guide. The details for the content of the report are contained below. Business case studies analyze a real-life business situation where existing problems need to be solved.

Specifically, business cases should relate theoretical knowledge (i.e. OM theory) to a practical firm situation, and provide a solution to problems. Pick any of the theoretical topics covered in OM that you like and/or feel more confident about (e.g., lean operations, supply chain management, etc.), create a business story around it, and provide solutions. For further reference, please see the business case studies that will be covered in class and follow the same structure.

However, you will need to provide a case solution too. Aspects to be included in the case: Discuss the background of the firms including a brief history. You could introduce a new firm, or it could be an existing one. Discuss the currents firm’s operations (around the chosen OM topic). Describe the major challenge (problem) the company is facing. You can create fictional characters and to develop the case.

Propose three (3) questions that will help you to guide your analysis. Recommend the best solutions (i.e., answer each question) and how these should be implemented in the firm.

Introduction Briefly introduces the company, the topic, the main challenge, and how you plan to solve it. The main analysis of the company: The company’s background – brief history Current objectives, operations, and capabilities Develop the main challenge:

What is the problem?

Discussion How do you answer the case questions?

What are your recommendations for the company and how these should be implemented?

What are the important things you learned from the case that can be applied to the module topic?

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