Counselling Psychology in a Workplace Case Study, Singapore

Purpose:

The purpose of this assignment is to allow you to practice and demonstrate your understanding and application of basic counselling skills, including attending, active listening, reflection of content and feelings, questioning, and summarising. You will also write a personal reflection based on the questions provided. The purpose of this assignment is to reflect on how various aspects of yourself can impact your role as a counsellor and to develop a plan to capitalise on your strengths and handle potential issues.

Requirements

Deliverable 1 (20%)

You will be assigned a volunteer to participate in a role-play scenario where they will present an issue or problem they are facing. It is best that the ‘client’ presents an issue that is not too personal or complex, to ensure that you are able to handle the counselling session. For example, issues can be related to stress management, time management, procrastination, or conflict at work.

The volunteer must sign a consent form before you start recording (download the Informed Consent Form that is to be used, from PoliteMall). Record yourself demonstrating basic counselling skills while interacting with the volunteer. The recording should be about 20 minutes in length. The session should be spontaneous, continuous, non-rehearsed, and not scripted.

Provide a transcript of the recording with descriptions and explanations of the skills used (see form below). You may use MS Teams to assist with transcription, and your tutor will share more details during tutorials. Note that only the “Process Comments” you include in the transcript will be assessed.

Deliverable 2 (20%)

Provide a written reflection and analysis of your performance and areas for improvement (1,500 words).

Questions to Consider:

• What did you do well?
• How might your personal background, experiences, personality, values, and beliefs influence your role as a counsellor?
• Identify your strengths and potential issues in this regard.
• How can you improve the session?
• What would you as a counsellor have done differently and why?
• How can you leverage your strengths to enhance your effectiveness as a counsellor?
• How can you manage any challenges that might arise as a result of the potential issues you have identified?

Support your work with at least 2 academic references.