| University | Singapore University of Social Science (SUSS) |
| Subject | BUS362: IT-Enabled Business Transformation |
Question 1
(a) Recommend how information resources can be employed by the organization as strategic tools after 2016. Note that information resources can be categorized as IT capabilities and IT assets.
(b) Discuss two (2) strategies that were done by the management to improve the adoption of technology. These two strategies must be based on any of the four determinants listed in the Technology Acceptance Model (TAM3). Use case facts to justify your answer.
(c) Appraise the business process perspective by indicating which of the following would likely be in place at Carestream: a silo or a business process perspective? Justify your answer with case facts.
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Question 2
(a) Analyse the key activities of the IT organization by Identifying (with explanation) the maturity level of the IT organization before 2014 and after 2015.
(b) Infer the decision-making mechanism employed by the management. Provide your justification.
(c) Use the traditional perspective of IT governance to infer the IT governance approach that is most suited for Shop Carestream in 2017 and in 2018. Justify your answer based on case facts.
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