LOG351: Since the Outbreak of COVID-19, Many Supply Chains Around the World: Lean Six Sigma for Supply Chains Assignment, SUSS, Singapore

Question 1

Since the outbreak of COVID-19, many supply chains around the world have been disrupted. Supply chain resilience of essential items such as foods and healthcare-related products is fundamental to ensure continuity of life, livelihoods, and businesses.

Show how Lean Six Sigma can be relevant and useful to the supply chains by considering your organisation or one that you are familiar with in the logistics and supply chain industry.

Your discussion should cover the following aspects:

• Describe the business and products/services provided by this organisation. Identify the key customers and suppliers for these products/services.
• Identify a key issue that is challenging the organisation in this COVID-19 situation. Show how DMAIC can be used to tackle this issue.

Your answer should include:

• Clear description of the key issue identified
• Explanation of each task in the DMAIC cycle that can be used to identify, analyse, and resolve the issue.
• Analyse the supply chain processes of this organisation. Select any THREE (3) techniques in the ANALYSE phase that the organisation can use to identify the root causes of this issue.

You may support your discussions with the aid of suitable illustrations.