BUS100: Mr. John Tan of Siglap Rang. He said He had Ordered Some Soil: Business Skills and Management Coursework, SUSS, Singapore

Question

Mr. John Tan of Siglap rang. He said he had ordered some soil, fertiliser, and potting mixture from your garden supplies store three weeks ago for delivery last week but it has not yet arrived.

You investigated and find the address he gave on his handwritten order, 111 Frankel Avenue, was interpreted by your delivery men as 1/1 Franke Avenue and that they left the supplies at that address. Write to Mr. Tan about the matter.

Write a response letter to Mr. John Tan, addressing his key concerns.

Details

• A business communication letter (1 – 2 pages maximum)
• Word document
• Write a business communication letter (Hint: e-mail is also acceptable)
• Your business letter is presented in a word document
• Your business letter may include tables and / or figures
• Your business letter is addressed to stakeholder, e.g. client, government agency, etc. and you are to copy your manager in the letter