UGB262: You are the newly appointed Quality Manager of a company called Cook Well Kitchen Appliances, whose products mainly include Refrigerators: Quality Management for Organizational Excellence Assignment, UoS, Singapore

You are the newly appointed Quality Manager of a company called CookWell Kitchen Appliances, whose products mainly include Refrigerators, Microwave ovens, Food Processors, and Coffee Making machines.

The company designs and manufactures these products, with all materials and components supplied by external vendors.

You have been asked by the Senior Management Team to prepare a 3000-word report to explain how you would introduce a company-wide quality improvement strategy for Organizational Excellence.

This improvement strategy should include aspects such as Total Quality Management, Quality Assurance, Quality Control, Reliability, Product Safety, Cost, and Customer focus implications for CookWell Kitchen Appliances.

• An introduction that explains the focus of the assignment.
• The main body of the text where you develop and explain how you would introduce a company-wide quality improvement strategy in CookWell Kitchen Appliances is in line with the stipulations above.
• A conclusion briefly reiterates the focus of the assignment and summarises the improvements you have identified.