Project Management – St. Martin University (SMU) is one of the prominent universities in your home country, Singapore

INTRODUCTION

St. Martin University (SMU) is one of the prominent universities in your home country. SMU (St. Martin University) produces outstanding graduates in different fields and industries, like Engineering, Maritime, Business and many more. Early this year they opened another course that is very timely and relevant to the demand of your home country, which is Travel and Tourism Management. The Hospitality and Tourism Department is headed by Miss Lisa Soberano, who is very passionate to produce good quality of Travel and Tourism graduates in the future.

Miss Lisa Soberano believes that knowledge is not only acquired through the four corners of the classroom, but also through experience. That is why she decided to conduct an overseas tour for their Travel and Tourism Management students. As she thinks it would help the students to understand and be familiarized with Travel and Tourism Industry.

Singapore is the destination chosen by Miss Lisa Soberano for the said event. Singapore is a blend of the old and the new when it comes to architecture. Around the city you will find olden temples and tall skyscrapers, both. The island city is also a blend of the Hong Kong wet markets, the street shopping of Mumbai, India, and Pat pong Bangkok. It is also a blend of east and west with Chinese, English, Malay, Tamil and Arab speaking population. A wonderful combination of modern city life and lots of greenery – it’s called the Garden City for a reason after all. This wondrous city has so much to offer to the students.

THE PROJECT

Miss Lisa Soberano designates your company (VL Travel and Tours Pte Ltd) to make this event possible. They are planning to have a 5 days tour in Singapore on 13-Dec-2019 to 17-Dec-2019, prior to the students’ Christmas break. There will be 50 students and 3 staffs who will be joining the said tour. The students are advised to pay the overall expenses of the said tour, while the staffs will be funded by the University administration.

In lieu with this, you are appointed to be the Project Manager for this event and as a PM of this project, you are tasked to present and develop a project plan from project conception until completion. Since you have around 7 months to prepare the event, please ensure that you include details for the following:

• Project background introduction
• Project Plan
• Project Scope
• Project Deliverables
• Work Breakdown Structure (WBS)
• Project Risks, Project Constraints
• Project Acceptance Criteria
• Project Budget
• Quality Management
• Estimated Cost Of The Project
• Human Resource Management
• Contingency Plan
• Itinerary
• ExclusionsIts specific objectives are to:
  • Acquire possible third parties for the entire tour and to know the estimated expenses;

   

  • Identify the suitable locations for the itinerary;

   

  • Suggest some activities that students can do during the tour that would enhance their knowledge about tourism industry.

   

  TOOLS

  PEST and SWOT analyses were undertaken in order to highlight issues from an early stage. (A PEST analysis looks at Political, Economic, Social and Technological factors. A SWOT analysis identifies the Strengths, Weaknesses, Opportunities and Threats involved.) All stakeholders including the CEO, the Managing Director, the Senior Management Team and the employees were analysed using the tools. There was some familiarity with the approaches and the theory behind them but the project gave an opportunity to put the theory into a practical context. The project investigated elements of the organisation rather than looking at the sector as a whole. Careful consideration was given to what the organisation required of the industry and the project outcomes. The team needed to look at a minimum level at which requirements could be met to allow scalability for the future.  During the pilot stage a significant amount of time was spent looking at processes and demands on technology. A business process project was undertaken alongside other related projects at the same time as the Interoperability Project.

  PROJECT MANAGEMENT

  Assignment

  QUESTIONS

  In this assignment, you are required to assume the role of a project manager to develop and present a coherent project plan to show how you would run this project properly from the beginning until completion.

  The Project Plan should include all the relevant components as discussed during our lectures. Students are encouraged to vary the format of the project plan if they believe it can be improved. The final assignment submission should clearly demonstrate a coherent plan that would successfully lead to the project’s completion.

  You need to identify the components of a project plan.

  You need to analyse the case study. This is not a plug’n’play assignment. There is a lot of information which will take a bit of work to make sense of it all. I would recommend you don’t try to do it sitting around a computer.

  You need to apply what you are learning. For example, you need to read the textbook, course note and so as to learn how to prepare the risk management or quality plan.

  You can then take that learning and apply it to the assignment. If you have not fully understood the concept you may focus on the wrong areas.

  You need to synthesise the results of your analysis and application and present the results in a clear, coherent, concise and persuasive form that communicates how you would manage this project to include:

1. Provide complete information of the 5 phases of a project.

• Initiation
• Planning
• Execution
• Control and Monitor
• Closure

2. Provide WBS to show the project tasks .

3. Discuss risk and quality management issues that will be important to this specific project. Include action plan for every risk.

4. Discuss how you would use the aspect to assist the project to stay on-time, on-budget and ensure high quality deliverables:

(a)        Change control

(b)       Communication management

(c)        Human resource management

5. Quality of presentation, referencing and writing.                                                             
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