TLH314: Tourism is a Reason for Most of the Human Mobility in the Modern World: International Hospitality Management Assignment, MDIS, Singapore

QUESTION 1: Tourism is a reason for most of the human mobility in the modern world. According to the World Tourism Organization (2020), international tourism has indicated continuous growth for the tenth consecutive year reporting 1.5 billion international tourist arrivals in 2019 and an estimated 1.8 billion international tourist arrivals by 2030) people are forecasted to be.

1) What are the effects of the Covid-19 outbreak on the tourism and hospitality industry in Singapore or any other country of your choice? (5 marks)

Choose Singapore:

2) In a recession, how to improve housekeeping & guest satisfaction in hotels, give

5 Steps to Enhancing Hotel Housekeeping & Guest Satisfaction. (5 marks)

3) Analyze the resilience of hospitality companies during the Covid-19 pandemic. (5 marks)

QUESTION 2: Develop a plan for a hospitality business that includes the operational requirements of the business’ organizational structure in relation to human resource allocation.

Your plan should include the following stages (5 Marks each)

Stage 1: Development

Stage 2: Design

Stage 3: Operations

Q3:   In the modern world, technology is influencing and assisting the growth of almost every industry. The hotel industry isn’t insulated from its effects. The importance of technology in the hospitality industry today is irrefutable. Every single accommodation provider across the world is indebted to technology in one way or another! The scene has changed dramatically with the advent of information technology in the hotel industry.

Please describe those technologies which are currently been used in various departments of the hotels. Please describe how the following departments operate (and their names)

1)Food and beverage

2)Housekeeping

3)Front office