Company of your Choice from Any Country and Any Industry Identify THREE OB Issues: Organizational Behavior Report, KU, Singapore

University Kaplan University (KU)
Subject Organizational Behavior

You are to submit a written report based on a company of your choice from any country and any industry. Identify THREE OB issues as covered in class and discuss the impact of these issues to the chosen organization on overall organizational performance

Topic 01 – Introduction to Organisational Behaviour
Lesson Learning Outcomes
1. Define Organisational Behaviour (OB).
2. Identify the major practices that contribute to OB.
3. Identify the opportunities and threats to managers when practicing OB
concepts.
4. Review the primary outcomes in OB.

Topic 02 – Attitudes & Job Satisfaction
Lesson Learning Outcomes
1. Define attitude and behavior and its relationship.
2. Identify cognitive dissonance and job attitude.
3. Understand approaches in measuring job satisfaction.
4. Review causes of job dissatisfaction.
5. Understand employee responses to dissatisfaction.

Topic 03 – Personality and Values
Lesson Learning Outcomes
1. Define what is and how to measure personality.
2. Understand the different types of personality models.
3. Identify what are values and understand the two types of values.
4. Review the ways in achieving person‐job fit.

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Learning Objective:

Describe the different levels of Organizational Behaviour and how these contribute to achieving an organization’s strategic objectives.

  • Critique how attitudes, emotions, moods, personality, and perception affect employees’ behavior and decision-making.
  • Critique the various theories of motivation and how these contribute to the decisions made concerning the arrangement of work and rewards systems used in organizations.
  • Analyze how effective groups could contribute to organizations’ performance.
  • Critique the issues relating to effective communication in organizations.
  • Critique the theories in leadership & power and how these affect the performance and behavior of the organization.
  • Identify the issues relating to negotiation and conflict resolution in organizations.
  • Appraise the role of culture ineffective organizations.

Scheme of Work

01 Introduction to Organisational Behavior

  • Define Organisational Behavior (OB).
  • Identify the major practices that contribute to OB.
  • Identify the opportunities and threats to managers when practicing OB concepts.
  • Review the primary outcomes in OB.

02 Attitudes & Job Satisfaction.

  • Define attitude and behavior and its relationship.
  • Identify cognitive dissonance and job attitude.
  • Understand approaches in measuring job satisfaction.
  • Review causes of job dissatisfaction.
  • Understand employee responses to dissatisfaction.

03 Personality and Values.

  • Define what is and how to measure personality.
  • Understand the different types of personality models.
  • Identify what are values and understand the two types of values.
  • Review the ways in achieving person-job fit.

04 Motivation Concepts.

  • Describe motivation and two main types of motivation.
  • Identify the various theories of motivation and explain their implications to employee motivation.
  • Describe the job characteristics model and evaluate the way it motivates employees.
  • Compare and contrast the different ways of job-design and work arrangements and show how they might motivate employees.
  • Demonstrate how the quality of work-life programs can increase employee motivation.

05 Foundations of Group Behaviour.

  • Define group and identify the five stages of group development.
  • Demonstrate how group properties influence an individual’s behavior.
  • Contrast the strengths and weaknesses of group decision-making.
  • Identify the characteristics of effective work teams.

06 Communications

  • Identify the main functions of communication and describe the communication process.
  • Contrast downward, upward, and lateral communication.
  • Contrast oral, written, nonverbal and electronic communication.
  • Identify common barriers to effective communication.
  • Show how to overcome the potential problems in cross-cultural communication.

07 Leadership.

  • Define leadership and contrast leadership and management.
  • Understand traditional theories in leadership.
  • Compare and contrast various contingency theories of leadership.
  • Compare and contrast contemporary theories of leadership

08 Power and Politics.

  • Define power and explain the role of dependence in power relationships.
  • Contrast the five bases of power.
  • Contrast leadership and power.
  • Identify nine power tactics and the factors that influence their effectiveness.
  • Identify the causes and consequences of political behavior.
  • Apply impression management techniques.

09 Conflict and Negotiation.

  • Define conflict and differentiate between the traditional, interactionist, and human relations views of conflict.
  • Outline the conflict process.
  • Define negotiation and contrast distributive and integrative bargaining.
  • Apply the five steps of the negotiation process.
  • Show how individual differences influence negotiations.

10 Organisational Culture.

  • Define organizational culture and describe its common characteristics.
  • Compare the functional and dysfunctional effects of organizational culture.
  • Identify the factors that create and sustain an organization’s culture.
  • Show how culture is transmitted to employees.

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