HRM263 Team Dynamics End-of-Course Assessment January 2026 | SUSS, Singapore

HRM263 End-of-Course Assessment

Instructions To Students

1. This End-of-Course Assessment paper comprises SEVEN (7) pages (including the cover page).
2. You are to include the following particulars in your submission: Course Code, Title of the ECA, SUSS PI No., Your Name, and Submission Date.
3. Late submission will be subjected to the marks deduction scheme. Please refer to the Student Handbook for details.

Important Note

ECA Submission Deadline: 30 March 2026 (Monday), 12:00pm

ECA Submission Guidelines

Please follow the submission instructions stated below:

A. What Must Be Submitted  

• The ECA requires each student to submit a report for marking and grading.
• Please verify your submission after you have submitted the report.

B. Submission Deadline and Mode of Submission  

• Deadline for Report: Please submit online via Canvas by 30 March 2026 (Monday), 1200hrs.
• Multiple submissions are allowed before the deadline. After the deadline, one submission is allowed, only if there is no previous submission.
• After the 12-hour grace period, mark deduction will kick in, i.e. 10 marks of total ECA marks will be deducted for each 24-hour block, or part thereof that the submission was late. Submissions with more than 50 marks deducted because of late submission will be given a zero mark.
• Reports should be submitted in Word doc. format and document file should be named in this format – For example, ABC123_ECA_Sally001_TanMeiMeiSally (omit D/O, S/O). Use underscore and not space.
• Please ensure that your ECA submission is successful. Once you have submitted your ECA, you will receive a Paper ID. Paper ID is the ONLY proof of your submission, especially in the event of technical failure. To download a copy of your Paper ID, click on the “Digital Receipt” icon

C. Please Read This Information before You Start Working on your ECA 

This ECA carries 40% of the course marks and is a compulsory component. It is to be done individually and not collaboratively with other students.  You must submit it on time.

Please include a cover page with the following details:

• Title of this course, your name and PI number
• Tutorial group
• Submission Date
• Academic Integrity Declaration Statement (refer to “Declaration of Academic Integrity.docx”)

The Academic Integrity Declaration Statement must be completed and appended to the cover page of your assignment submitted for assessment. If you have declared the usage of generative AI in the academic integrity declaration statement in the cover page of your assignment, you will need to complete the Attribution Table as shown in Table A in “Declaration of Academic Integrity.docx” (available for download on Canvas> L/LG > Modules). Marks deduction may apply if resubmissions of a completed declaration form and table are required.

In accordance with the Personal Data Protection Act (PDPA), please DO NOT include other personal particulars.

To facilitate your submission into Canvas, name your document file strictly to this format – CourseCode_AssignmentCode_UserID_FullName.

For example, ABC123_TMA01_Sally001_TanMeiMeiSally (omit D/O, S/O).

Submission

You are reminded that electronic transmission is not immediate. Hence, you are advised to submit your work no later than the day before the cut-off date in order to ensure that the submission is accepted and in good time. It is possible that the network traffic may be particularly heavy on the cut-off date and connections to the system cannot be guaranteed.  

You should not jeopardise your course result by submitting your ECA at the last minute.  

Academic Integrity

All written work is required to be referenced. That is, formally acknowledging the source of ideas, quotes, or facts gained from other authors and which are used directly or indirectly in the text of your papers. The American Psychological Association (APA) referencing style must be used for all in-text citations, references, figures, and tables. For more information, you may refer to https://libguides.suss.edu.sg/apa.

Honesty and integrity are the foundations of all forms of academic work, including at SUSS. Direct lifting of texts without acknowledgment is plagiarism, and disciplinary action will be taken. Students are advised to synthesise and rephrase ideas in your own words. If you use generative AI in your assignment, be sure to provide in-text citations and attribute using Table A. For formats of proper citation and attribution of generative AI generative response, please refer to:

https://rise.articulate.com/share/GlQuywqm9MmZkxbaGig0HjjFA73k7aBr#/ .

Please be aware that all submissions will be automatically screened by the Turnitin, which contains plagiarism detection through a similarity index. Similarity index is NOT, by itself, an indicator of whether you have (self) plagiarised or not. A responsible way of drawing on external sources is citation and attribution. Review https://www.suss.edu.sg/about-suss/centres/teaching-and-learning-centre/learning-support for guidelines and tips to avoid plagiarism and guidance on the use of generative AI (See Section 5.1 Part K).

You are reminded that the penalties for academic dishonesty are severe and may include expulsion from the programme or referral to SUSS’ Student Disciplinary Group. Details on the academic dishonesty can be found in your student handbook. Please refer to Section 5.2 Academic Matters of the University Student Handbook on academic integrity and plagiarism.

(Full marks: 100)

Question 1

Briefly describe your chosen team project. Your description must state the team’s purpose, the number of members, their key roles, and the intended outcomes (Max 100 words).

Use the Team Effectiveness Scale (Appendix 1) to rate your team’s performance during the project across the five core characteristics: Coordinated Interaction, Compelling Purpose, Interlocking Interdependence, Adaptive Structure, and Cohesive Alliance.

Identify the TOP TWO (2) highest-rated dimensions. For each dimension, describe specific examples from your project experience. Explain why these examples represent success by linking them directly to the definitions provided in the scale (Max 800 words).

Note: Please include a screenshot of your completed scale as a figure. Do not repeat the definitions of the dimensions; focus your response on the analysis and the link between your examples and the theory.

(20 marks)

Question 2

Select ONE (1) of the lowest-rated dimensions from your evaluation in Question 1. Explain how the team’s decision making process contributed to lower team effectiveness (Max 500 words). Support your explanation with examples.

(15 marks)

Question 3

Develop ONE (1) actionable solution to improve the lowest-rated dimension identified in Question 2. The solution must be practical and within your control as an individual group member. You must include the implementation steps for the solution.

Explain the effectiveness of these steps by applying ONE (1) concept relating to Identity, Formation, Development and Structure, Power, or Influence (Max 500 words).

(20 marks)

Question 4

You have been appointed as the Team Lead for “Project Loud” at a Singapore-based telecommunications firm. Project Loud is an underperforming division that has lost its competitive edge due to a stagnant culture and poor execution. Management has assigned an entirely new team of six members with you as their leader. Your goal is to move the project forward quickly while managing the team.

Your Team Member includes:

• Ross (62 years old): 40 years of experience in traditional operations. He is skeptical of modernizing the brand and prefers established traditions.
• Monica (48 years old): 20 years in project management. She is highly competent but currently shows signs of passive compliance rather than commitment due to a lack of shared vision.
• Chandler (38 years old): 15 years in marketing. He has high Expert Power but has started to isolate himself, feeling his work is not properly recognized.
• Rachel (32 years old): 7 years in digital media. She is highly energetic but feels her creative ideas are often ignored.
• Phoebe (28 years old): 5 years in data analytics. While talented, she appears less motivated in group settings where individual output is pooled into a single report.
• Joey (23 years old): Management Trainee. High potential but feels intimidated by the formal hierarchy and the experience level of other team members.

Question 4a

You have decided to adopt Transformational Leadership to create a high-performing team.  Briefly describe this leadership and define its FOUR (4) components.

Demonstrate how you would utilize each of the four components to influence members of your team to improve their engagement and team performance (Max 500 words).

(20 marks)

Question 4b

It has been two months since the revival of “Project Loud”. While you have successfully built individual relationships using Transformational Leadership, you observe that the team’s actual productivity is lower than its potential.

The team is currently working on an additive task: conducting 1000 customer surveys and pooling the data into one master spreadsheet. Because the final survey output is a single collective figure, you notice that individual contributions have become “hidden”. Members have begun observing each other’s daily efforts, and a grumbling has emerged that Phoebe, Chandler, and Monica are contributing significantly less than the others. This reduction in individual effort as the group works together is impacting the project’s timeline.

Identify and explain the phenomenon occurring in the team that is resulting in reduced collective effectiveness. Propose TWO (2) specific strategies you would take as a leader to restore high performance (Max 500 words)

Note: A total of 5 marks will be awarded for the entire paper based on the clarity of written language and the accurate use of APA referencing.

(25 marks)

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